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Régulations et marges de manœuvre situationnelles des encadrants de proximité en sous-traitance : un enjeu de prévention des TMS

Abstract : The occurrence of MSDs can be related to the forms of work organization which does not allow operators to regulate their work situations. Acting for MSD prevention in the meat cutting activities, implies the development of their situational operational leeway. The purpose of this work is to describe and analyze the effect of critical situation regulation by subcontractor supervisors on supervised operators work environment. The methodology is based on the analysis of two cases mobilizing interviews, observations of the activity of two subcontractor proximity supervisors and self-confrontations. The “critical situations” regulating processes related to the components of the situational operational leeway of the supervisors and its effect on the working environment of supervised operators was reconstituted. Our results show that in order to create the performance conditions, the supervisors participate indirectly and on condition in designing the environment characteristics of the supervised operators for MSD prevention. These conditions refer to the possibility of developing situational operational leeway which is the combination of individual, collective and organizational components. The regulations are implemented on a vertical plane based on the provision of resources for the development of collective work within the team. On an horizontal plan, it gives place to entraid and cooperation with the team, the operators and the supervisors of user company. These regulatory activities in the "here and now" within the critical situation can also be a way for supervisors to influence more widely their working conditions beyond the scope of the work situation.
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https://tel.archives-ouvertes.fr/tel-03131491
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Submitted on : Thursday, February 4, 2021 - 2:12:10 PM
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Aude Guerrier. Régulations et marges de manœuvre situationnelles des encadrants de proximité en sous-traitance : un enjeu de prévention des TMS. Psychologie. Université Grenoble Alpes, 2016. Français. ⟨NNT : 2016GREAH039⟩. ⟨tel-03131491⟩

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